Multi-tech-systems RAS96 Manual de usuario descargar pdf (Pagina 65)

6 Solving Problems

CommPlete Communications Server 57

• The hard disk or floppy drive cables are not connected properly, or their parameters

are not set properly in Setup.

• Verify that enough memory is installed to load the intended applications.

• Verify that the memory SIMMs are seated properly on the RASCard. If two or four

SIMMs are installed, they must be the same brand, size and speed. Fill Bank 1 first.

• If the problem persists, contact Multi-Tech’s Technical Support Department.

The COM1 port does not respond correctly

• Check the Setup configuration to verify that the ports are enabled.

• Check that cables are connected properly and peripherals are turned on and

configured properly.

• If the problem persists, contact Multi-Tech’s Technical Support Department.

The keyboard does not respond to key strokes

• Connect the keyboard cable to bottom round connector on the RASCard.

• If a cable converter is used to connect a large 5-pin DIN connector to the small 6-PIN

PS/2 DIN connector on the RASCard, the converter could be bad or of the wrong

type.

• Verify that the keyboard works on a different system.

• If the problem persists, contact Multi-Tech’s Technical Support Department.

Invalid time, date or setup

• The battery is failing.

• The last system boot was incomplete. Verify in Setup that the configuration is

correct, and reboot the system.

• If the problem persists, contact Multi-Tech’s Technical Support Department.

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Multi-tech-systems RAS96 Manual de usuario Pagina 65