Multi-tech-systems DataTalker DT101/xx Manual de usuario

Data/Voice/Fax ConcentratorDesktop Models: DT101, DT102, DT101/xx, DT102/xxRack-Mount Models: DT101R, DT102R, DT101R/xx, DT102R/xxOwner’s Manual

10DataTalker Owner’s Manual1.3 Product DescriptionThe DataTalker series of multiplexers has a single synchronous or asynchronous data channel, acomman

100DataTalker Owner’s Manual7.6 Composite Link Settings - Internal ISDN TerminalAdapterTable 7-6. Composite Link Settings - Internal ISDN Terminal Ada

101Chapter 7 - Troubleshooting7.7 Composite Link Settings - Internal ModemTable 7-7. Composite Link Settings - Internal MMH2834Step Procedure1 Toggle

102DataTalker Owner’s Manual7.8 Composite Link Settings - External DeviceTable 7-8. Composite Link Settings - External DeviceStep Procedure1 Toggle D

103Chapter 7 - Troubleshooting7.9 Composite Link StatisticsTable 7-9. Composite Link StatisticsStep Procedure1 Toggle DIP switch position 3 to the do

104DataTalker Owner’s Manual7 Comparing Data Blocks Transmitted with Data Blocks Retransmitted (the number ofretransmits needed to get the data throug

105Chapter 7 - Troubleshooting7.10Data Port ConfigurationTable 7-10. Data Port ConfigurationStep Procedure1 Toggle DIP switch position 3 to the down

106DataTalker Owner’s Manual7 If the data port is set up as an asynchronous data channel, you should verify all 12 options.Data Port Configuration1 -

107Chapter 7 - Troubleshooting7.11Voice/Fax Channel ConfigurationTable 7-11. Voice/Fax Channel ConfigurationStep Procedure1 Toggle DIP switch positio

108DataTalker Owner’s ManualVoice/Fax Channel 1 Configuration1 - Destination Channel : 12 - Digitizing Rate : 96003 - Output Level

109Chapter 7 - Troubleshooting7.12Diagnostic TestingTable 7-12. Diagnostic TestingStep Procedure1 Toggle DIP switch position 3 to the down (closed) p

11Chapter 1 - Introduction and Descriptioncommunications software to the DATA/COMMAND connector on the back panel and configurethe data channel for th

110DataTalker Owner’s Manual

Chapter 8 - Warranty, Service and Tech Support

112DataTalker Owner’s Manual8.1 IntroductionThis chapter begins with your DataTalker’s 2-year warranty. Read carefully the next section,“Tech Support,

113Chapter 8 - Warranty, Service and Tech Support8.3 Tech SupportMulti-Tech has an excellent staff of technical support personnel available to help yo

114DataTalker Owner’s Manual8.4 The Multi-Tech BBSFor customers who do not have Internet access, Multi-Tech maintains a bulletin board system(BBS) tha

115Chapter 8 - Warranty, Service and Tech Support6. Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (therecommend

116DataTalker Owner’s Manual

Appendixes

118DataTalker Owner’s ManualAppendix A - ASCII Conversion ChartCTRL CODE HEX DEC CODE HEX DEC CODE HEX DEC CODE HEX DEC@ NUL 00 0 SP 20 32 @ 40 64 ` 6

119Appendix B - RS-232C Interface SpecificationAppendix B - RS-232C Interface SpecificationThe DataTalker's RS232C interface circuits have been d

12DataTalker Owner’s Manual1.4 System Features1.4.1 Voice/FaxThe voice/fax feature of the DataTalker allows you to establish voice or fax traffic on t

120DataTalker Owner’s ManualAppendix C - Cabling DiagramsChannel CablesDCE to Channel Cabling (with EIA pass-through)PIN NO.12345678202225123456782022

121Appendix C - Cabling DiagramsComposite Link CablingPIN NO.123457815172025123457815172025ToExternalSynchronousModem/DSU/ Terminal AdapterConnectorCH

122DataTalker Owner’s ManualRJ-48 Cable for Internal ISDN Terminal Adapter1 2 3 4 5 6 7 8TRRJ-48 Cable for Internal DSU1 2 3 4 5

123Appendix C - Cabling DiagramsE&M Voice/Fax Channel CableWhite-GreenGreen-WhiteWhite-OrangeWhite-BlueBlue-WhiteOrange-WhiteBrown-WhiteWhite-Brow

124DataTalker Owner’s ManualAppendix D - Flow Control BackgroundFlow control refers to techniques used by computer devices and the DataTalker to stop

125Appendix E - MMH2834 Modem S-RegistersAppendix E - MMH2834 Modem S-RegistersIntroductionThis section describes the MMH2834 memory locations called

126DataTalker Owner’s ManualS11Tone Dialing: Tone Spacing and DurationUnit: 1 msRange: 1–255, 80–255*, 80–255***Default: 70, 80*, 80***Description: S1

127Appendix F - MMH2834 Modem CommandsAppendix F - MMH2834 Modem CommandsF.1 IntroductionBefore you can enter commands for the MMH2834 internal compos

128DataTalker Owner’s ManualTYPE COMMAND DESCRIPTIONConfigure #L0 Negotiate V42 Mode During HandshakeError #L1 MNP On/LAPM OffCorrection #L2 LAPM On/M

129Appendix F - MMH2834 Modem CommandsF.2 Dialing Action CommandsDial Command DThe letter D in a command causes the MMH2834 to dial the telephone numb

13Chapter 1 - Introduction and Description1.4.6 DiagnosticsDiagnostics in a network are of considerable importance. That is why the DataTalker is equi

130DataTalker Owner’s ManualF.3 Dial Modifier CommandsPulse or Tone Dial P TThe MMH2834 dials numbers using either pulse or tone dialing, or a combina

131Appendix F - MMH2834 Modem CommandsWait for New Dialtone WA W inserted in the dialing command causes the MMH2834 to wait for another dial tone, and

132DataTalker Owner’s ManualF.4 Phone Number Memory CommandsStoring Phone Numbers D...NA telephone number and command line of up to sixty characters m

133Appendix F - MMH2834 Modem CommandsF.5 Configuration and Default Storage CommandsStore Configuration & S-Register Params. in Non-Volitile Memor

134DataTalker Owner’s ManualF.6 Command Response (Result Code) CommandsEcho Command Mode Characters EIf the MMH2834 is connected to a full-duplex comp

135Appendix F - MMH2834 Modem CommandsTERSE VERBOSE0OK1 CONNECT2 RING3 NO CARRIER4 ERROR5* CONNECT 12006 NO DIALTONE7 BUSY8 NO ANSWER9* CONNECT 240011

136DataTalker Owner’s ManualThe MMH2834 also can detect a distant busy signal, if after dialing, it reaches a busy number.This is useful because it al

137Appendix F - MMH2834 Modem CommandsF.7 Phone Line Conditioning CommandsEnable or Disable Recognition of Remote Digital Loop Signal &TThe MMH283

138DataTalker Owner’s ManualF.9 Error Correction CommandsYou can use AT commands to place your MMH2834 one of three V.42 (error correction) modes ofop

139Appendix F - MMH2834 Modem CommandsEnable/Disable Auto-Reliable Fallback Character $FIn Auto-Reliable mode, the modem is given four seconds to esta

14DataTalker Owner’s Manual1.5 FCC Regulations for Telephone Line Interconnection1. This equipment complies with Part 68 of the FCC rules. On the outs

140DataTalker Owner’s ManualF.10Compression and Maximum Block Size CommandsData CompressionThe data compression (&E14) command enables data compre

141Appendix F - MMH2834 Modem CommandsF.11 Speed Conversion CommandsSpeed conversion is a necessary part of data compression since data must be presen

142DataTalker Owner’s ManualSerial Port Baud Rate $SBThe $SB command presets the speed of the MMH2834's serial (RS232C) port, in both Originatean

143Appendix F - MMH2834 Modem CommandsF.12Immediate Action CommandsHelp Screens $HThe Help command is designed to give you short explanations on how

144DataTalker Owner’s ManualListing On-Line Diagnostics L8The L8 command displays the current on-line CONNECT status status of the MMH2834. Thisdispl

145GlossaryGlossaryAAC (Alternating Current): A power source whose signal crosses a reference voltage (usually called ground or zero). Alternatingbe

146DataTalker Owner’s ManualBSC (Binary Synchronous Communications): Also called "bisync", this communications protocol was the first synch

147GlossaryDe facto standards: A de facto standard is one of two types of voluntary standards recognized by a given market. It is introduced by asin

148DataTalker Owner’s ManualFlow control: The process of regulating the speed at which data enters or leaves a serial port. Software flow control is

149GlossaryLLeased Line: A private, dedicated communications channel that connects two locations. This connection lasts for the duration of thesubsc

15Chapter 1 - Introduction and Description1.6 Canadian Limitations NoticeNotice: The Canadian Department of Communications label identifies certificat

150DataTalker Owner’s ManualPCMCIA (personal computer memory card international association): An organization of U.S. and Japanese companies set up t

151GlossarySynchronous Transmission: The transmission of data which involves sending a group of characters in a packet. This is a commonmethod of tr

152DataTalker Owner’s ManualIndexSymbols2 or 4 Wire (E&M) option ...722 or 4 Wire option ...

153IndexDialtone/Wink (E&M) option...72Digital data service (DDS) ...10Digital service

154DataTalker Owner’s ManualRemote Interface Type option ...72REN...

16DataTalker Owner’s Manual1.7 Specifications1.7.1 Async Data ChannelNumber of Channels OneMaximum Speed 115,200 bpsChannel Speed All standard speeds

17Chapter 1 - Introduction and Description1.7.5 Internal ModemModulation ITU-T V.34; AT&T V.32 terbo; ITU-T V.32bis, V.32, V.22bis, V.22; Bell212A

18DataTalker Owner’s Manual1.7.9 Electrical/PhysicalDesktop Models:Power Supply Input 100 to 250 VACPower Supply Output +5v@5A, +12v@1A, [email protected]

Chapter 2 - Configuration

Owner’s Manual82052704 Revision EDataTalker™ SeriesDesktop Models: DT101, DT101/xx, DT102, DT102/xxRack-Mount Models: DT101R, DT101R/xx, DT102R, DT102

20DataTalker Owner’s Manual2.1 IntroductionThe Multi-Tech DataTalker is available in both desktop (DT10x) and rack-mount (DT10xR)versions. The desktop

21Chapter 2 - Configuration2.2 Configuration 1 - Dial-Up LinkConfiguration 1 is a dial-up link using a pair of DataTalkers to provide data communicati

22DataTalker Owner’s ManualWhen you established communication, the Main Menu appeared. From the Main Menu you canconfigure the unit, display statistic

23Chapter 2 - ConfigurationEnter S and press ENTER to store all configurations for the main office.Set up the home office unit the same way, except th

24DataTalker Owner’s ManualTo connect the home office DataTalker to its PC, connect an RS232C cable between the DATA/COMMAND connector on the DataTalk

25Chapter 2 - Configuration2.3 Configuration 2 - MMH900 Series with Voice/FaxConfiguration 2 adds voice capability to an existing data-only network us

26DataTalker Owner’s ManualA series of configuration menus provides simple and complete configuration information for eachaspect of the DataTalker. Fr

27Chapter 2 - ConfigurationThe data port in this configuration will be set up for synchronous operation. To configure the dataport for sync operation

28DataTalker Owner’s Manual2.4 Configuration 3 - LAN to LANConfiguration 3 is an example of a pair of DataTalkers providing the link between two LANs

29Chapter 2 - ConfigurationTo configure the DataTalker, enter 1 and press ENTER.The Configurations menu is displayed. From this menu you can configure

ContentsChapter 1 - Introduction and Description1.1 Introduction...

30DataTalker Owner’s ManualData Port Configuration1 - Async/Sync: Sync 2 - Speed: 192003 - Clocking: Internal4

31Chapter 2 - ConfigurationThe DataTalker knows the type of link device being used by the way a DIP switch is set or bydetecting a device installed on

32DataTalker Owner’s Manual2.5 Configuration 4 - PBX to PBXConfiguration 4 is a data/voice/fax configuration that uses two DataTalkers to link two PBX

33Chapter 2 - ConfigurationThe Configurations menu is displayed. From this menu you can configure the data port, voice/faxchannel(s), or the composite

34DataTalker Owner’s ManualComposite Link Settings - Internal TA1 - On-Line XMT Rate: 128000 2 - Configure TA3 - DOD/DOI:

Chapter 3 - Front and Rear Panel Descriptions

36DataTalker Owner’s Manual3.1 IntroductionThis chapter describes the DataTalker front and back panels and switches. The front panelcontains LED indic

37Chapter 3 - Front and Rear Panel DescriptionsVoice/Fax ChannelsFXS (Foreign Exchange Station) This indicator lights when the voice/fax channel is co

38DataTalker Owner’s Manual28.8/56 (28.8K bps/56K bps) This composite link speed indicator displays the baud rate of theinternal modem (28.8) or DSU (

39Chapter 3 - Front and Rear Panel Descriptions3.3 ConnectorsThe cable connections for the DataTalker are made at the back panel. Refer to Chapter 5 f

Chapter 4 - Unpacking and Configuration4.1 Introduction...

40DataTalker Owner’s Manual3.3.7 VOICE/FAX CHANNEL 1 E&M ConnectorUse the E&M connector to connect the DataTalker to the E&M connector on

41Chapter 3 - Front and Rear Panel Descriptions3.4 Switches and ShuntsDataTalker switches include one or two switches on the front panel, a power swit

42DataTalker Owner’s Manual3.4.3 DIP SwitchThe eight-position DIP switch is accessible through a cutout in the left side of the DataTalkerseries enclo

Chapter 4 - Unpacking and Configuration

44DataTalker Owner’s Manual4.1 IntroductionThis chapter describes what to expect in your DataTalker shipping box, then describes how toconfigure the D

45Chapter 4 - Unpacking and Configuration4.3 Configuration SummaryThe following chart shows possible configurations for your DataTalker. Use it as a s

46DataTalker Owner’s Manual4.5 Voice/Fax Channel Configuration ConsiderationsWhen configuring the voice/fax channels on your DataTalker, the first que

47Chapter 4 - Unpacking and Configuration4.6 Composite Link Configuration ConsiderationsThe composite link configuration depends on the type of device

48DataTalker Owner’s Manual4.7 Configuration ProcedureTable 4-1. Configuration ProcedureStep Procedure1 Review the configuration considerations for th

49Chapter 4 - Unpacking and Configuration6 Apply power to the terminal or PC. Run your PC communications software in terminal mode.Press the ENTER key

AppendixesAppendix A - ASCII Conversion Chart ...118

50DataTalker Owner’s Manual9 Configure the data port to meet the conditions of your installation by selecting optionnumbers from the menus. Refer to C

51Chapter 4 - Unpacking and Configuration12 Configure voice/fax channel 1 to meet the conditions of your installation by selecting optionnumbers from

52DataTalker Owner’s Manual• Configure the internal MMH2834 modem to meet the conditions of your installation byselecting option numbers from the menu

53Chapter 4 - Unpacking and ConfigurationTo verify and/or change the terminal adapter’s configuration, select option 2, wait 5 seconds,and enter AT!V

54DataTalker Owner’s Manual

Chapter 5 - Installation

56DataTalker Owner’s Manual5.1 IntroductionThis chapter describes how to connect the DataTalker to your system (Table 5-1) and how tomove the RS232/V.

57Chapter 5 - InstallationMMH2834 Modem, Leased LineConnect the RJ-11 phone cable supplied with the DataTalker from the internal modemLEASED connector

58DataTalker Owner’s ManualExternal Modem, DSU, or ISDN Terminal Adapter3 If the external device has an RS232 interface, connect the composite link ca

59Chapter 5 - InstallationIf you are connecting the voice/fax channel to the station side of a PBX, connect an RJ-11phone cable from the VOICE/FAX CHA

60DataTalker Owner’s Manual5.3 V.35 ShuntTable 5-2. V.35 Shunt ProcedureStep Procedure1 Desktop version: Unplug the power supply from the back of the

61Chapter 5 - Installation5.4 Power-On and CheckoutThe desktop and rack-mounted versions of the DataTalker differ in how power is applied. Thedesktop

62DataTalker Owner’s Manual6 Verify that the voice/fax channel is connected at the remote site. One of the followingconditions will apply depending on

63Chapter 5 - InstallationVoice/Fax ChannelIf the voice/fax channel is not communicating with the remote site or the remote site cannotcommunicate wit

64DataTalker Owner’s Manual

Chapter 6 - Menus

66DataTalker Owner’s Manual6.1 IntroductionThe menu system for the DataTalker provides a set of user-friendly configuration menus that areaccessible f

67Chapter 6 - Menus6.2.1 Data Port ConfigurationThe Data Port Configuration menu allows you to configure the data channel for eitherasynchronous or sy

68DataTalker Owner’s ManualThe Echo option enables data entered on the channel device keyboard to be returned to thechannel device monitor. The purpo

69Chapter 6 - Menus6.2.2 Sync Data Port ConfigurationThe Data Port Configuration menu allows you to configure the data channel for eitherasynchronous

Chapter 1 - Introduction and Description

70DataTalker Owner’s Manual6.2.3 Voice/Fax Channel ConfigurationThe Voice/Fax Channel Configuration menu is displayed only if the second voice/fax cha

71Chapter 6 - MenusThe output level attentuation needs to be set at the DataTalker that is receiving (hearing).Increasing the output level gain at the

72DataTalker Owner’s ManualThe Local Interface Type option configures the local voice/fax channel interface. The optionsare for an FXS, FXO, or E&

73Chapter 6 - Menus6.2.4 Composite Link ConfigurationThe Composite Link Configuration menu that is displayed depends on whether an internal orexternal

74DataTalker Owner’s ManualThe Dial/Leased option selects the type of connection to the telephone company. If the data lineprovided by the telephone c

75Chapter 6 - MenusComposite Link Settings - Internal 56K DSUThe Composite Link Settings - Internal DSU menu allows you to configure the composite lin

76DataTalker Owner’s ManualThe Dial On Demand (DOD)/Disconnect On Inactivity (DOI) option drops DTR to the terminaladapter to disconnect if the inacti

77Chapter 6 - MenusComposite Link Settings - External DeviceThe Composite Link Settings - External Device menu allows you to configure the composite l

78DataTalker Owner’s Manual6.3 StatisticsThe Statistics menu allows you display or clear the composite link statistics, or return to theprevious menu

79Chapter 6 - Menus6.4 Reset OptionsThe Reset Options menu allows you to reset the unit, the data and voice/fax channels, eachvoice/fax channel, or ju

8DataTalker Owner’s Manual1.1 IntroductionCongratulations! Your new Multi-Tech DataTalker™ is one of the finest data/voice/faxconcentrators on the mar

80DataTalker Owner’s Manual6.5.1 Loop TestsThe Loop Tests menu provides either a voice loopback or a composite link loopback thatdepends on the type o

81Chapter 6 - Menus6.6 Configure Remote UnitConfiguration menu option 5 is dependent on the position of DIP switch SW-5. If DIP switch SW-5 is in the

82DataTalker Owner’s ManualThe Unit Source Node option specifies the node number of the local node. This number has tobe unique and any number from 0

83Chapter 6 - MenusTable 6-1. Main Office InstallationStep Procedure1 Voice/Fax - Plug an analog PBX extension into the FXO jack on the back of the D

84DataTalker Owner’s Manual3 Data Port - Plug the host computer into the Data/Command port and put dip switch 3 up(located on the side of the Data Tal

85Chapter 6 - MenusTable 6-2. Home Office InstallationStep Procedure1 Voice/Fax - Plug your telephone into the FXS jack on the back of the Data Talke

86DataTalker Owner’s Manual3 Data Port - Plug your PC into the Data/Command port and put dip switch 3 up to exitcommand mode and enable data mode (loc

Chapter 7 - Troubleshooting

88DataTalker Owner’s Manual7.1 IntroductionThe DataTalker is designed to be easy to operate and maintain. The procedures in this chapterwill help isol

89Chapter 7 - Troubleshooting7.3 Test CablesIf you are using the DataTalker internal DSU or MMH2834 modem, there are three test cablesyou can use to c

9Chapter 1 - Introduction and DescriptionChapter 4 - Unpacking and ConfigurationThis chapter describes the contents of the shipping container; provide

90DataTalker Owner’s Manual7.4 Troubleshooting GuideThis troubleshooting guide is designed to help you pinpoint the cause of your problem andcorrect i

91Chapter 7 - TroubleshootingTable 7-1. Command Port TroubleshootingProblemCommand port device notcommunication with DataTalkerPossible CausesCommunic

DataTalker Owner’s Manual92Table 7-2. Composite Link Troubleshooting Internal DSUProblemComposite link down with CD,CTS, XMT, RD and RCV LEDsonFlashin

93Chapter 7 - TroubleshootingInternal ISDN Terminal AdapterProblemComposite link down with CTS,XMT and RD LEDs onComposite link down with CD,CTS, XMT,

DataTalker Owner’s Manual94Internal MMH2834 ModemProblemComposite link down with CTS,XMT, and RD LEDs onComposite link down with CD,CTS, XMT, RCV and

95Chapter 7 - TroubleshootingExternal Composite Link DeviceProblemComposite link down with CTS,XMT and RD LEDs onComposite link down with CD,CTS, XMT,

DataTalker Owner’s Manual96Table 7-3 Data Channel TroubleshootingProblemAsync Data ChannelChannel Device notcommunicating with DataTalker;composite li

97Chapter 7 - TroubleshootingTable 7-4. Voice/Fax TroubleshootingProblemVolume levels not sufficient onlocal voice/fax channelLocal telephone goes off

DataTalker Owner’s Manual98Table 7-4. Voice/Fax Troubleshooting (continued)ProblemVoice conversation or fax trafficbecomes erratic after changingthe r

99Chapter 7 - Troubleshooting7.5 Composite Link Settings - Internal DSUTable 7-5. Composite Link Settings - Internal DSUStep Procedure1 Toggle DIP swi