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26 CommPlete 4000 Communications Server User Guide

Chapter 5 - Troubleshooting

— Check that cables are connected properly and peripherals are powered ON and configured

properly.

— If problem persists, contact MultiTech's Technical Support department (see Chapter 6).

• Keyboard does not respond to key strokes

— Connect keyboard cable to the left round connector on SBC.

— If cable converter is used to connect a large 5-pin DIN to a small 6-PIN PS/2 DIN, check it

(the cable converter) to see if it is defective or the wrong type.

— Verify that the keyboard works on a different system.

— If problem persists, contact MultiTech's Technical Support department (see Chapter 6).

• Invalid Time, Date or Setup

— Battery is failing.

— Last system boot was incomplete. Verify in Setup that configuration is correct and reboot

system.

— If problem persists, contact MultiTech's Technical Support department (see Chapter 6).

Diagnostic Tests

The CommPlete 4000 operates like any stand-alone PC and can run almost any off-the-shelf

diagnostic program or checkpoint card. These programs are available at any software re-seller and

can quickly help isolate component failures.

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Multi-Tech Systems Hub Manual de usuario Pagina 26