Multi-tech-systems MTCBA-G-F2 Manual de usuario

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MultiModemä GSM/GPRS
External Wireless Modem
(Data/Fax/Voice)
MTCBA-G-F1
MTCBA-G-F2
UserGuide
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Indice de contenidos

Pagina 1 - UserGuide

MultiModemä GSM/GPRSExternal Wireless Modem(Data/Fax/Voice)MTCBA-G-F1MTCBA-G-F2UserGuide

Pagina 2 - P/N 82001220, Revision A

Product Description10AT Command InfoThis manual describes a minimal set of ATcommands that are adequate for configuringmany common application situati

Pagina 3 - Contents

Product Description11· For GSM-without-GPRS, a circuit-switched data connection is used. Theuser can set up DUN to make aconventional V.32 modem con

Pagina 4 - AFETY 51

Product Description12Features· GPRS Class 10 operation · V.42bis datacompression· Dual-band 850/1900 or900/1800 GSM/GPRS· Numerous LEDsprovide ope

Pagina 5 - Product Description

Application Overview13Application OverviewApplication TypesWith circuit switched data rates up to 14.4K bps,the MultiModem GSM/GPRS is targeted atapp

Pagina 6 - Interfaces

Application Overview14RS232Wireless MultiModem used inremote ATM application.

Pagina 7 - Provider

Application Overview15Benefits/Features in ApplicationsShort Development Time. The MultiModemGSM/ GPRS can make your existing and nextgeneration devi

Pagina 8 - Radio Characteristics

Application Overview16Compatible Supplementary Services. TheMultiModem GSM/GPRS is compatible withsupplementary services such as call forwarding,call

Pagina 9 - Accessory Kit

Application Overview17Industrial Chassis. The MultiModemGSM/GPRS is packaged in a rugged, waterresistant, industrial chassis. The chassis has anRS-23

Pagina 10 - Network Access

Application Overview18Functions – GSM ModesMODE DESCRIPTIONStandardDual Band Extended GSM 900 MHz Class 4(2W) and GSM 1800/1900 MHz Class 1 (1W)Interf

Pagina 11

Specifications19SpecificationsGeneral SpecificationsPower Requirements 5 V to 32VDC; 400mA Average @5V,2A Peak @ 5VMechanicalDimensions & Weight4.

Pagina 12 - Features

2User Guide for MultiModem GSM/GPRSExternal Data/Fax/Voice Wireless ModemModels MTCBA-G-F1 & MTCBA-G-F2P/N 82001220, Revision ACopyright © 2003 b

Pagina 13 - Application Overview

Specifications20Electrical CharacteristicsSwitching the GSMmodem on/offThe device is permanently powered(when connected to the power supply).Voltage R

Pagina 14 - Wireless MultiModem used in

Specifications21Input/output electrical characteristics forexternal connectionsINSTALLATION/ START- UPGSM 850/900 GSM 1800/1900ParametersMin Typ. Max

Pagina 15

Specifications22Input/output electrical characteristics (cont’d)GSM 850/900 GSM 1800/1900ParametersMin Typ. Max Min Typ MaxUnitPower Supply@ 25 degree

Pagina 16

Specifications23LED IndicatorsTD. Transmit Data. Lit when modem is transmitting data.RD. Receive Data. Lit when modem is receiving data.CD. Carrier

Pagina 17

Specifications24RS232 15-Pin Connector Pinout101161515PIN EIA CCIT Designation1 DCD 109 Data CarrierDirect6 RX 104 Receive Data(out)2 TX 103 Transmit

Pagina 18 - Functions – GSM Modes

Getting Started25Getting Started with yourWireless MultiModemMechanical MountingTo mount the Wireless MultiModem, do thefollowing:1. Obtain mounting s

Pagina 19 - Specifications

Getting Started26For example, one might use two 6-32 self-tapping screws 5/8” in length to mount theunit in a truck to the wall of the cab behind thep

Pagina 20 - Electrical Characteristics

Getting Started273. Slide the mounting bridles into thecorresponding slots on the back side of theMultiModem chassis.4. Attach the MultiModem with tw

Pagina 21

Getting Started28Electrical Installation & ConfigurationThe wireless MultiModem requires the powersupply connection to begin operation. It alsore

Pagina 22

Getting Started292. Insert the SIM card into the holder.

Pagina 23 - LED Indicators

3ContentsPRODUCT DESCRIPTION 5Package Contents 6Interfaces 6Parts to be Supplied by Wireless Service Provider 7Parts to be Supplied by End User 7Radio

Pagina 24 - RS232 15-Pin Connector Pinout

Getting Started303. Verify that the SIM card fits into the holderproperly and then replace the cover.

Pagina 25 - Side View

Getting Started314. Connect a suitable antenna to the SMAconnector (see specifications on page 8).Antenna Connector(SMA type)

Pagina 26 - = 125 mm

Getting Started325. Connect both sides of the serial and controlcable (15-pin Sub D connector on the modemside).Serial & ControlConnectorTo Serial

Pagina 27

Getting Started336. Plug the power supply cable into the wirelessMultimodem.Power CordIn-LineFusePowerConnectorTo Power Source7. Connect the power sup

Pagina 28 - Getting Started

Getting Started34Connect the power supply to its source (forexample, in a mobile situation, to the vehicle’sDC fuse/terminal block).8. Activate the po

Pagina 29

Getting Started35Verifying signal strengthThe Wireless MultiModem establishes a call if thesignal is sufficiently strong. To verify the signalstrength

Pagina 30

Getting Started36Verifying network registrationIn this procedure, you will verify that the WirelessMultiModem has been registered on the wirelessnetwo

Pagina 31 - (SMA type)

Getting Started37 Testing the Configuration Descrip-tionATCommandsResponseReturnedCommentsAT+CPIN=1234OK PIN Code accepted+CMEERROR : 16Incorrect PIN

Pagina 32 - To Serial Port

Getting Started38Testing the Configuration (continued)Descrip-tionATCommandsResponseReturnedCommentsRINGATA Answer the call.Receivingan incomingcallOK

Pagina 33 - “+” or key-switched “+”

Getting Started39Testing the Configuration (continued)Descrip-tionATCommandsResponseReturnedCommentsInitiate anemergencycallATD112;OK Don’t forget the

Pagina 34 - Mobile Phonetools

4Electrical Installation & Configuration 28Mobile Phonetools 34Verifying signal strength 35Verifying network registration 36Testing the Configurat

Pagina 35 - Verifying signal strength

Troubleshooting40TroubleshootingSituation A: The modem does not answerthrough the serial linkIf the Wireless MultiModem does not answer through these

Pagina 36 - Verifying signal strength on

Troubleshooting41Solutions for ‘no connection through serial link’ situation(cont’d)If themodemreturns …Then ask … ActionIs thecommunicationprogram pr

Pagina 37 - Testing the Configuration

Troubleshooting42Situation B: The modem always returns«Error» when trying to issue acommunicationIf the Wireless MultiModem returns a message of erro

Pagina 38 - RROR : 11

Troubleshooting43Solutions for “error” message situations (cont’d)If the modemreturns …Then ask … Actionerror(cont’d)Is the selectedbearer typesupport

Pagina 39

Troubleshooting44Interpretation of Extended Error Codesrelated to “error” messageErrorCodeDiagnostic Hint0Phone failure Call technical support3Operati

Pagina 40 - Troubleshooting

Troubleshooting45Interpretation of Extended Error Codesrelated to “error” message (cont’d)ErrorCodeDiagnostic Hint17SIM PIN2 required Enter PIN2 code.

Pagina 41

Troubleshooting46Interpretation of Extended Error Codesrelated to “error” message (cont’d)ErrorCodeDiagnostic Hint112Location area notallowed (#13)No

Pagina 42

Troubleshooting47Situation C: The modem always returns «Nocarrier» when trying to issue acommunicationSolutions for “no carrier” messageIf themodemret

Pagina 43 - “Antenna

Troubleshooting48Solutions for “no carrier” message (cont’d)If themodemreturnsThen ask … Actionno carrier(esp. forvoicecommuni-cation)Be sure that the

Pagina 44 - Enter PUK code

Troubleshooting49Interpretation of Extended Error Codesrelated to “no carrier” messageError Code Diagnostic Hint1 Unallocatedphone numberNot allocated

Pagina 45 - No action

Product Description5Product DescriptionThe Multi-Tech MultiModem GSM/GPRS is anexternal data/fax/voice wireless modem. It alsosupports mobile originat

Pagina 46

Troubleshooting50Interpretation of Extended Error Codesrelated to “no carrier” message (cont’d)Error Code Diagnostic Hint50 Requestedfacility notsubsc

Pagina 47 - Then ask … Action

Safety51SafetyGeneral SafetyThe modem is designed for and intended to be used in fixedand mobile applications. “Fixed” means that the device isphysica

Pagina 48 - Specifications,”

Safety52It is important to follow any special regulations regarding theuse of radio equipment due in particular to the possibility ofradio frequency,

Pagina 49

Safety53Vehicle Safety· Do not use your Wireless MultiModem while driving, unlessequipped with a correctly installed vehicle kit allowing ‘Hands-Free

Pagina 50

Safety54· Do not expose the Wireless MultiModem to water, rain or spiltbeverages. It is not waterproof.· Do not abuse your Wireless MultiModem by dr

Pagina 51 - General Safety

Warranty & Repair55Warranty & Repairs PoliciesWarrantyMulti-Tech Systems, Inc., (hereafter “MTS”) warrants that itsproducts will be free from

Pagina 52

Warranty & Repair56MTS WILL NOT BE LIABLE FOR CONSEQUENTIALDAMAGES, AND UNDER NO CIRCUMSTANCES WILL ITSLIABILITY EXCEED THE PRICE FOR DEFECTIVEPRO

Pagina 53 - Maintenance of GSM Modem

Warranty & Repair57For out of warranty repair charges, go towww.multitech.com/documents/warrantiesExtended two-year overnight replacement service

Pagina 54 - Your Responsibility

Warranty & Repair58Repair Procedures for International Customers(Outside U.S.A. and Canada)Your original point of purchase Reseller may offer the

Pagina 55 - Warranty

Warranty & Repair59Please direct your questions regarding technical matters,product configuration, verification that the product isdefective, etc.

Pagina 56 - Customers

Product Description6Package Contents· one modem· two holding bridles (mounting brackets)· one RS-232 15-to-9-pin cable· one power supply cable wit

Pagina 57 - Warranty & Repair

Reference Info60Wireless Modem Reference InfoGSM reference documents : GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM 05.08, GSM 07.01,GSM 07.02, GSM

Pagina 59

Product Description7Parts to be Supplied by Wireless ServiceProvider· Subscriber Identity Module (SIM)configuration chipThe SIM contains information

Pagina 60 - Wireless Modem Reference Info

Product Description8Radio CharacteristicsGSM 850 EGSM 900Frequency RX869 to 894 MHz 925 to 960 MHzFrequency TX824 to 849 MHz 880 to 915 MHzRF Power St

Pagina 61 - 82001220

Product Description9Accessory KitA Wireless MultiModem Accessory Kit isavailable. Generally speaking, it is useful tohave one or two kits to configur

Modelos relacionados MTCBA-G-F

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