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Indice de contenidos

Pagina 1 - Fax over IP Networ

Voice / Fax over IP Networks User Guide for Voice/IP Gateways Digital Models (T1, E1, ISDN-PRI): MVP-2410/3010

Pagina 2 - User Guide

Overview MultiVOIP User Guide 10 H.323, SIP & SPP. Being H.323 compatible, the MVP2410 can place calls to telephone equipment at remote IP netw

Pagina 3 - CONTENTS

Technical Configuration MultiVOIP User Guide 100 E1 Parameter Definitions Field Name Values Description T1/E1/ISDN E1 European standard. Long-

Pagina 4

MultiVOIP User Guide Technical Configuration 101 E1 Parameter Definitions (cont’d) Field Name Values Description CAS Protocol E&M Immed

Pagina 5

Technical Configuration MultiVOIP User Guide 102 E1 Parameter Definitions Field Name Values Description FXS Ground Start Supervision Paramet

Pagina 6 - Chapter 1: Overview

MultiVOIP User Guide Technical Configuration 103 E1 Parameter Definitions (cont’d) Field Name Values Description FXS Ground Start Supervision Pa

Pagina 7 - About This Manual

Technical Configuration MultiVOIP User Guide 104 E1 Parameter Definitions (cont’d) Field Name Values Description ISDN Parameters Country se

Pagina 8 - MultiVOIP Product Family

MultiVOIP User Guide Technical Configuration 105 E1 Parameter Definitions (cont’d) Field Name Values Description General E1/E1/ISDN Parameters

Pagina 9 - MVP24-48)

Technical Configuration MultiVOIP User Guide 106 E1 Parameter Definitions (cont’d) Field Name Values Description Line Coding AMI / B8ZS Matc

Pagina 10

MultiVOIP User Guide Technical Configuration 10710. Set ISDN Parameters (if applicable). These parameters are acces-sible in the T1/E1/ISDN Para

Pagina 11

Technical Configuration MultiVOIP User Guide 108 11. Set Call Signaling Parameters. This dialog box leads to 3 others, one for each of the call-

Pagina 12

MultiVOIP User Guide Technical Configuration 109 The tables below describes all fields in the general H.323 Call Signaling screen. H.323 Call Si

Pagina 13

MultiVOIP User Guide Overview 11 RADIUS Support. Inter-operation with a RADIUS server allows for call accounting (especially for billing) on a voi

Pagina 14

Technical Configuration MultiVOIP User Guide 110 H.323 Call Signaling Parameter Defns (cont’d) Field Name Values Description GateKeeper RA

Pagina 15 - T1 Front Panel LEDs

MultiVOIP User Guide Technical Configuration 111. H.323 Call Signaling Parameter Defns (cont’d) GateKeeper RAS Parameters Field Name Values Desc

Pagina 16

Technical Configuration MultiVOIP User Guide 112 H.323 Call Signaling Parameter Definitions (cont’d) Field Name Values Description H.323 Versio

Pagina 17 - (MVP3010 & MVP30-60)

MultiVOIP User Guide Technical Configuration 113 H.323 Call Signaling Parameter Definitions (cont’d) Field Name Values Description H.323 Versio

Pagina 18

Technical Configuration MultiVOIP User Guide 114 The tables below describes all fields in the general SIP Call Signaling screen. SIP Call Sign

Pagina 19

MultiVOIP User Guide Technical Configuration 115 SIP Call Signaling Parameter Definitions (cont’d) Field Name Values Description SIP Proxy Para

Pagina 20

Technical Configuration MultiVOIP User Guide 116 SIP Call Signaling Parameter Definitions (cont’d) Field Name Values & Description SIP Pro

Pagina 21

MultiVOIP User Guide Technical Configuration 117

Pagina 22

Technical Configuration MultiVOIP User Guide 118 The tables below describes all fields in the general SPP Call Signaling screen. SPP Call Signali

Pagina 23 - E1 Front Panel LEDs

MultiVOIP User Guide Technical Configuration 119 SPP Call Signaling Parameter Definitions (cont’d) Field Name Values Description Single Port Prot

Pagina 24 - E1 LED Descriptions

Overview MultiVOIP User Guide 12 While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of t

Pagina 25 - Specifications

Technical Configuration MultiVOIP User Guide 120 SPP Call Signaling Parameter Definitions (cont’d) Field Name Values Description Proxy/NAT Devi

Pagina 26

MultiVOIP User Guide Technical Configuration 12111. Set SNMP Parameters (Remote Voip Management). This dialog box can be reached by pulldown menu

Pagina 27 - Related Documentation

Technical Configuration MultiVOIP User Guide 122 In each field, enter the values that fit your particular system.

Pagina 28

MultiVOIP User Guide Technical Configuration 123The SNMP Parameter fields are described in the table below. SNMP Parameter Definitions Field Name

Pagina 29

Technical Configuration MultiVOIP User Guide 124 12. Set Regional Parameters (Phone Signaling Tones & Cadences). This dialog box can be reac

Pagina 30

MultiVOIP User Guide Technical Configuration 125The Regional Parameters screen will appear. For the country selected, the standard set of frequency

Pagina 31 - Safety Warnings

Technical Configuration MultiVOIP User Guide 126 The Regional Parameters fields are described in the table below. “Regional Parameter” Definitio

Pagina 32 - Unpacking Your MultiVOIP

MultiVOIP User Guide Technical Configuration 127 “Regional Parameter” Definitions Field Name Values Description Country/ Region USA, Japan, UK, C

Pagina 33 - Rack Mounting Instructions

Technical Configuration MultiVOIP User Guide 128 “Regional Parameter” Definitions (cont’d) Field Name Values Description Standard Tones fie

Pagina 34

MultiVOIP User Guide Technical Configuration 129 “Regional Parameter” Definitions (cont’d) Field Name Values Description Country Selection for B

Pagina 35

MultiVOIP User Guide Overview 13 The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the M

Pagina 36 - Cabling

Technical Configuration MultiVOIP User Guide 130 13. Set Custom Tones and Cadences (optional). The Regional Parameters dialog box has a secondary

Pagina 37 - Grounding Screw

MultiVOIP User Guide Technical Configuration 131The Custom Tone-Pair Settings fields are described in the table below. Custom Tone-Pair Settings

Pagina 38

Technical Configuration MultiVOIP User Guide 132 Custom Tone-Pair Settings Definitions Field Name Values Description Cadence 1 integer time va

Pagina 39

MultiVOIP User Guide Technical Configuration 13314. Set SMTP Parameters (Log Reports by Email). The SMTP Parameters screen is applicable when the

Pagina 40

Technical Configuration MultiVOIP User Guide 134 The SMTP Parameters screen is shown below “SMTP Parameters” Definitions Field Name Valu

Pagina 41

MultiVOIP User Guide Technical Configuration 135 . “SMTP Parameters” Definitions (cont’d) Field Name Values Description Password alpha-numeric L

Pagina 42

Technical Configuration MultiVOIP User Guide 136 The SMTP Parameters dialog box has a secondary dialog box, Custom Fields, that allows you to cus

Pagina 43

MultiVOIP User Guide Technical Configuration 137 “Custom Fields” Definitions (cont’d) Field Description Field Description Bytes Sent Total

Pagina 44

Technical Configuration MultiVOIP User Guide 138 “Custom Fields” Definitions (cont’d) Field Description Field Description Server Details Th

Pagina 45

MultiVOIP User Guide Technical Configuration 139

Pagina 46 - Software

Overview MultiVOIP User Guide 14 Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units.

Pagina 47

Technical Configuration MultiVOIP User Guide 140 15. Set Log Reporting Method. The Logs screen lets you choose how the VoIP administrator will r

Pagina 48

MultiVOIP User Guide Technical Configuration 141If you enable console messages, you can customize the types of messages to be included/excluded in

Pagina 49

Technical Configuration MultiVOIP User Guide 142 “Logs” Screen Definitions Field Name Values Description Enable Console Messages Y/N Allows Mul

Pagina 50 - Configuring the MultiVOIP

MultiVOIP User Guide Technical Configuration 143To customize console messages by category and/or by channel, click on “Filters” and use the Console

Pagina 51

Technical Configuration MultiVOIP User Guide 144 16. Set Supplementary Services Parameters. This dialog box can be reached by pulldown menu, keyb

Pagina 52

MultiVOIP User Guide Technical Configuration 145In each field, enter the values that fit your particular network. Of the features implemented un

Pagina 53 - Local Configuration

Technical Configuration MultiVOIP User Guide 146 the channel over which the call is being originated (for example, “Calling Party - Omaha Sales Of

Pagina 54 - Record for each VOIP Site

MultiVOIP User Guide Technical Configuration 147The Supplementary Services fields are described in the tables below. Supplementary Services

Pagina 55 - Record for this VOIP Site

Technical Configuration MultiVOIP User Guide 148 Supplementary Services Definitions (cont’d) Field Name Values Description Call Hold Enable Y/N

Pagina 56 - E1 Telephony Parameters:

MultiVOIP User Guide Technical Configuration 149 Supplementary Services Definitions (cont’d) Field Name Values Description Call Name Identificati

Pagina 57 - re: email account for VOIP

MultiVOIP User Guide Overview 15 Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the

Pagina 58 - Config Info CheckList

Technical Configuration MultiVOIP User Guide 150 Supplementary Services Definitions (cont’d) Field Name Values Description Calling Party, Allo

Pagina 59

MultiVOIP User Guide Technical Configuration 151 Supplementary Services Definitions (cont’d) Field Name Values Description Alerting Party, Allowe

Pagina 60

Technical Configuration MultiVOIP User Guide 152 Supplementary Services Definitions (cont’d) Field Name Values Description Busy Party, Allowed

Pagina 61

MultiVOIP User Guide Technical Configuration 153 Supplementary Services Definitions (cont’d) Field Name Values Description Connected Party, Allow

Pagina 62

Technical Configuration MultiVOIP User Guide 154 Supplementary Services Definitions (cont’d) Field Name Values Description Caller ID This is

Pagina 63

MultiVOIP User Guide Technical Configuration 15517. Set NAT Traversal parameters. NAT (Network Address Translation) parameters are applicable only

Pagina 64

Technical Configuration MultiVOIP User Guide 156 Accessing “NAT Traversal” Parameters Pulldown Icon Shortcut Sidebar Ctrl + Alt + Sft +

Pagina 65 - Ctrl + Alt + I

MultiVOIP User Guide Technical Configuration 157 NAT Traversal Definitions (cont’d) Field Name Values Description Enable (STUN) Y/N Enables STUN

Pagina 66

Technical Configuration MultiVOIP User Guide 158 18. Set RADIUS parameters. In general, RADIUS is concerned with authentication, authorization,

Pagina 67

MultiVOIP User Guide Technical Configuration 159 The fields of the RADIUS screen are described in the table below.

Pagina 68 - HIGHEST PRIORITY

Overview MultiVOIP User Guide 16 MVP2410 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of power. Boot After power u

Pagina 69

Technical Configuration MultiVOIP User Guide 160 RADIUS Screen Field Definitions Field Name Values Description Enable Accounting Y/N When che

Pagina 70

MultiVOIP User Guide Technical Configuration 161 The RADIUS Parameters dialog box has a secondary dialog box, Custom Fields, that allows you to cu

Pagina 71

Technical Configuration MultiVOIP User Guide 162 “Custom Fields” Definitions (cont’d) Field Description Field Description Bytes Sent To

Pagina 72 - Default = disabled

MultiVOIP User Guide Technical Configuration 163 “Custom Fields” Definitions (cont’d) Field Description Field Description From Details To Deta

Pagina 73

Technical Configuration MultiVOIP User Guide 164 19. Set Baud Rate. The Connection option in the sidebar menu has a “Settings” item that include

Pagina 74

MultiVOIP User Guide Technical Configuration 16520. View System Information screen and set updating interval (optional). This dialog box can be r

Pagina 75 - Ctrl + H

Technical Configuration MultiVOIP User Guide 166 This screen presents vital system information at a glance. Its primary use is in troubleshooting.

Pagina 76

MultiVOIP User Guide Technical Configuration 167 System Information Parameter Definitions (cont’d) Field Name Values Description Configur- ation

Pagina 77

Technical Configuration MultiVOIP User Guide 168 The frequency with which the System Information screen is updated is determined by a setting in t

Pagina 78 - 1-8 (810)

MultiVOIP User Guide Technical Configuration 16922. Creating a User Default Configuration. When a “Setup” (complete grouping of parameters) is bei

Pagina 79

MultiVOIP User Guide Overview 17 Introduction to EI MultiVOIPs (MVP3010 & MVP30-60) We proudly present MultiTech’s E1 Digital Multi-VOIP prod

Pagina 80

170 Chapter 6: T1 Phonebook Configuration (North American Telephony Standards)

Pagina 81

MultiVOIP User Guide T1 PhoneBook Configuration 171 T1 Versus E1 Telephony Environments We present separate chapters for the MVP2410 MultiVOIP (this

Pagina 82

T1 Phonebook Configuration MultiVOIP User Guide 172 remote VoIP sites, including non-toll calls completed in the PSTN at the remote site. The “Inbou

Pagina 83

MultiVOIP User Guide T1 PhoneBook Configuration 173 Phonebook configuration screens can be accessed using icons or the sidebar menu. Phonebook Icons

Pagina 84

T1 Phonebook Configuration MultiVOIP User Guide 174 Phonebook Pulldown Menu Inbound Phonebook Shortcut Outbound Phonebook Shortcut Alt + I Alt

Pagina 85

MultiVOIP User Guide T1 PhoneBook Configuration 175 1. Select Outbound Phone Book/List Entries. Fields in the “Details” section will differ depen

Pagina 86 - MultiVOIP gateways

T1 Phonebook Configuration MultiVOIP User Guide 176 2. The Add/Edit Outbound PhoneBook screen appears. Enter Outbound PhoneBook data for your Mul

Pagina 87 - Modem Relay

MultiVOIP User Guide T1 PhoneBook Configuration 177 The fields of the Add/Edit Outbound Phone Book screen are described in the table below. Add/E

Pagina 88

T1 Phonebook Configuration MultiVOIP User Guide 178 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description

Pagina 89 - Ctrl + T

MultiVOIP User Guide T1 PhoneBook Configuration 179 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description H.32

Pagina 90

Overview MultiVOIP User Guide 18 H. 323, SIP, & SPP. Being H.323 compatible, the MVP3010 can place calls to telephone equipment at remote IP ne

Pagina 91

T1 Phonebook Configuration MultiVOIP User Guide 180 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description SIP

Pagina 92

MultiVOIP User Guide T1 PhoneBook Configuration 181 Add/Edit Outbound Phone Book: Field Def’ns (cont’d) Field Name Values Description SPP Fiel

Pagina 93

T1 Phonebook Configuration MultiVOIP User Guide 182 Clicking on the Advanced button brings up the Alternate Routing secondary screen. This feature p

Pagina 94

MultiVOIP User Guide T1 PhoneBook Configuration 183 Alternate Routing Field Definitions Field Name Values Description Alternate IP Address n.n.n.n

Pagina 95

T1 Phonebook Configuration MultiVOIP User Guide 184 3. Select Inbound PhoneBook | List Entries.

Pagina 96

MultiVOIP User Guide T1 PhoneBook Configuration 185 4. The Add/Edit Inbound PhoneBook screen appears.

Pagina 97

T1 Phonebook Configuration MultiVOIP User Guide 186 Enter Inbound PhoneBook data for your MultiVOIP. The fields of the Add/Edit Inbound PhoneBook s

Pagina 98

MultiVOIP User Guide T1 PhoneBook Configuration 187 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Call

Pagina 99

T1 Phonebook Configuration MultiVOIP User Guide 188 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values and Description Rin

Pagina 100

MultiVOIP User Guide T1 PhoneBook Configuration 189 T1 Phonebook Examples The following example demonstrates how Outbound and Inbound PhoneBook entr

Pagina 101

MultiVOIP User Guide Overview 19 supports inter-operation with RADIUS servers for the RADIUS accounting function (but not the RADIUS authentication

Pagina 102

T1 Phonebook Configuration MultiVOIP User Guide 190 An outline of the equipment setup in both offices is shown below. IPNetworkDigitalVoIP200.2.10

Pagina 103

MultiVOIP User Guide T1 PhoneBook Configuration 191 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Baltimor

Pagina 104

T1 Phonebook Configuration MultiVOIP User Guide 192 To call the Minneapolis/St. Paul area, a Baltimore employee must dial eleven digits. (In this ca

Pagina 105

MultiVOIP User Guide T1 PhoneBook Configuration 193 Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below) generally matches th

Pagina 106

T1 Phonebook Configuration MultiVOIP User Guide 194 The Outbound PhoneBook for the Minneapolis VOIP is shown below. The third destination pattern,

Pagina 107

MultiVOIP User Guide T1 PhoneBook Configuration 195 Configuring Mixed Digital/Analog VOIP Systems Analog MultiVOIP units, like the MVP-210/410/810 a

Pagina 108 - Alt + C

T1 Phonebook Configuration MultiVOIP User Guide 196 The Series I analog VOIP phone book resides in the “Host” VOIP unit at Site B. It applies to bo

Pagina 109

MultiVOIP User Guide T1 PhoneBook Configuration 197 These seven phone books are shown below. Phone Book for Series I Analog VOIP Host Unit (Site B)

Pagina 110

T1 Phonebook Configuration MultiVOIP User Guide 198 Note 1. The “x” is a wildcard character. Note 2. By specifying “Channel 0,” we instruct the MV

Pagina 111

MultiVOIP User Guide T1 PhoneBook Configuration 199 Outbound Phone Book for MVP2410 Digital VOIP (Site D) Destin. Pattern Remove Prefix Add Prefix

Pagina 112

2 User Guide S000384A Digital MultiVOIP Units (Models MVP2410, MVP3010) Upgrade Units (MVP24-48 and MVP30-60) This publication may not be reprod

Pagina 113

Overview MultiVOIP User Guide 20 While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of t

Pagina 114

T1 Phonebook Configuration MultiVOIP User Guide 200 Inbound Phonebook for MVP2410 Digital VOIP (Site D) Remove Prefix Add Prefix Channel Number Com

Pagina 115

MultiVOIP User Guide T1 PhoneBook Configuration 201 Outbound Phone Book for MVP410 Analog VOIP (Site F) Destin. Pattern Remove Prefix Add Prefix I

Pagina 116

T1 Phonebook Configuration MultiVOIP User Guide 202 Inbound Phonebook for MVP410 Analog VOIP (Site F) Remove Prefix Add Prefix Channel Number Comme

Pagina 117

MultiVOIP User Guide T1 PhoneBook Configuration 203 Outbound Phone Book for MVP210 Analog VOIP (Site E) Destin. Pattern Remove Prefix Add Prefix

Pagina 118

T1 Phonebook Configuration MultiVOIP User Guide 204 Inbound Phonebook for MVP210 Analog VOIP (Site E) Remove Prefix Add Prefix Channel Number Comme

Pagina 119

MultiVOIP User Guide T1 PhoneBook Configuration 205 Site D calling Site C 1. Dial 9,15077175662. 2. “9” gets outside line. On some PBXs, an “8” m

Pagina 120 - SPP Client/Registrar System

T1 Phonebook Configuration MultiVOIP User Guide 206 Site D calling Site F A voip call from Pierre PBX to extension 7424 on the key telephone system

Pagina 121 - Ctrl + M

MultiVOIP User Guide T1 PhoneBook Configuration 207 Site F calling Site D A voip call from a Lincoln key extension to extension 3117 on the PBX in P

Pagina 122

208 Chapter 7: E1 Phonebook Configuration (European Telephony Standards)

Pagina 123

MultiVOIP User Guide E1 PhoneBook Configuration 209 E1 Versus T1 Telephony Environments We present separate chapters for the MVP3010 MultiVOIP (this

Pagina 124 - Ctrl + R

MultiVOIP User Guide Overview 21 The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the M

Pagina 125

E1 Phonebook Configuration MultiVOIP User Guide 210 onto a single network. Typically these are private networks. Free Calls: One VOIP Site to Anot

Pagina 126 - Intercept tone is applicable

MultiVOIP User Guide E1 PhoneBook Configuration 211 Local Rate Calls: Within Local Calling Area of Remote VOIP In the second use of the VOIP system,

Pagina 127

E1 Phonebook Configuration MultiVOIP User Guide 212 Similarly, the VOIP system allows Wren Clothing employees in London and Amsterdam to call anywhe

Pagina 128 - (cont’d)

MultiVOIP User Guide E1 PhoneBook Configuration 213 National Rate Calls: Within Nation of Remote VOIP Site In the third use of the VOIP system, the

Pagina 129 - Default:

E1 Phonebook Configuration MultiVOIP User Guide 214 Similarly, the VOIP system allows Wren Clothing employees in London and Amsterdam to call anywhe

Pagina 130

MultiVOIP User Guide E1 PhoneBook Configuration 215 In order for any VOIP phone call to be made, there must be both an Inbound Phonebook entry and an

Pagina 131

E1 Phonebook Configuration MultiVOIP User Guide 216 Phonebook configuration screens can be accessed using icons or the sidebar menu. Phonebook Icons

Pagina 132

MultiVOIP User Guide E1 PhoneBook Configuration 217 Phonebook Pulldown Menu Inbound Phonebook Shortcut Outbound Phonebook Shortcut Alt + I Alt +

Pagina 133 - Ctrl + Alt + S

E1 Phonebook Configuration MultiVOIP User Guide 218 Phonebook Configuration Procedure 1. Select Outbound Phone Book/List Entries. Click Add.

Pagina 134

MultiVOIP User Guide E1 PhoneBook Configuration 219 2. The Add/Edit Outbound PhoneBook screen appears. Enter Outbound PhoneBook data for your Multi

Pagina 135

Overview MultiVOIP User Guide 22 Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units.

Pagina 136

E1 Phonebook Configuration MultiVOIP User Guide 220 The fields of the Add/Edit Outbound Phone Book screen are described in the table below. Add/E

Pagina 137 - Capability

MultiVOIP User Guide E1 PhoneBook Configuration 221 Add/Edit Outbound Phone Book: Field Definitions Field Name Values Description Destination P

Pagina 138 - Disconnect

E1 Phonebook Configuration MultiVOIP User Guide 222 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description H.323

Pagina 139

MultiVOIP User Guide E1 PhoneBook Configuration 223 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description SIP F

Pagina 140 - Ctrl + Alt + L

E1 Phonebook Configuration MultiVOIP User Guide 224 Add/Edit Outbound Phone Book: Field Def’ns (cont’d) Field Name Values Description SPP Field

Pagina 141

MultiVOIP User Guide E1 PhoneBook Configuration 225 Clicking on the Advanced button brings up the Alternate Routing secondary screen. This feature p

Pagina 142

E1 Phonebook Configuration MultiVOIP User Guide 226 Alternate Routing Field Definitions Field Name Values Description Alternate IP Address n.n.n.n

Pagina 143

MultiVOIP User Guide E1 PhoneBook Configuration 227 4. The Add/Edit Inbound PhoneBook screen appears. Enter Inbound PhoneBook data for your MultiVO

Pagina 144 - Ctrl + Alt +H

E1 Phonebook Configuration MultiVOIP User Guide 228 Add/Edit Inbound Phone Book: Field Definitions Field Name Values Description Accept Any Numb

Pagina 145

MultiVOIP User Guide E1 PhoneBook Configuration 229 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Chan

Pagina 146

MultiVOIP User Guide Overview 23 Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the

Pagina 147

E1 Phonebook Configuration MultiVOIP User Guide 230 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Forwa

Pagina 148

MultiVOIP User Guide E1 PhoneBook Configuration 231 Remember that the initial MultiVOIP setup must be done locally or via the built-in Remote Configu

Pagina 149 - Identification

E1 Phonebook Configuration MultiVOIP User Guide 232 LilleReimsStrasbourgParis: Area 01RouenNantesLyonMarseilleToulouseBordeauxFrance Country Code:

Pagina 150

MultiVOIP User Guide E1 PhoneBook Configuration 233 010Rotterdam020 Amsterdam050Groningen040Eindhoven0118Middelburg038 Zwolle058Leeuwarden053Enschede

Pagina 151

E1 Phonebook Configuration MultiVOIP User Guide 234 An outline of the equipment setup in these three offices is shown below. IPNetworkDigitalVoIP2

Pagina 152

MultiVOIP User Guide E1 PhoneBook Configuration 235 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s London fa

Pagina 153

E1 Phonebook Configuration MultiVOIP User Guide 236 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Paris fa

Pagina 154

MultiVOIP User Guide E1 PhoneBook Configuration 237 The screen below shows Outbound PhoneBook entries for the VOIP in the company’s Amsterdam facilit

Pagina 155

E1 Phonebook Configuration MultiVOIP User Guide 238 Configuring Digital & Analog VOIPs in Same System Analog MultiVOIP units, like the MVP-210/

Pagina 156 - Ctrl + Alt + Sft

MultiVOIP User Guide E1 PhoneBook Configuration 239 The Series I analog VOIP phone book resides in the “Host” VOIP unit at Site B. It applies to bot

Pagina 157

Overview MultiVOIP User Guide 24 E1 LED Descriptions MVP3010 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of p

Pagina 158 - Ctrl + Alt + U

E1 Phonebook Configuration MultiVOIP User Guide 240 Phone Book for Analog VOIP Host Unit (Site B) (continued) VOIP Dir # -OR- DestinationPattern

Pagina 159

MultiVOIP User Guide E1 PhoneBook Configuration 241 The Outbound PhoneBook of the MVP3010 is shown below. Outbound Phone Book for MVP3010 Digital VOI

Pagina 160

E1 Phonebook Configuration MultiVOIP User Guide 242 The Inbound PhoneBook of the MVP3010 is shown below. Inbound Phone Book for MVP3010 Digital VOI

Pagina 161

MultiVOIP User Guide E1 PhoneBook Configuration 243 Outbound Phone Book for MVP410 Analog VOIP (Site F) Destin. Pattern Remove Prefix Add Prefix IP

Pagina 162

E1 Phonebook Configuration MultiVOIP User Guide 244 Inbound Phonebook for MVP410 Analog VOIP (Site F) Remove Prefix Add Prefix Channel Number Comme

Pagina 163

MultiVOIP User Guide E1 PhoneBook Configuration 245 Outbound Phone Book for MVP210 Analog VOIP (Site E) Destin. Pattern Remove Prefix Add Prefix I

Pagina 164

E1 Phonebook Configuration MultiVOIP User Guide 246 Inbound Phonebook for MVP210 Analog VOIP (Site E) Remove Prefix Add Prefix Channel Number Comme

Pagina 165 - Ctrl + Alt +Y

MultiVOIP User Guide E1 PhoneBook Configuration 247 Site D calling Site C 1. Dial 901189435632. 2. “9” gets outside line. On some PBXs, an “8” may

Pagina 166

E1 Phonebook Configuration MultiVOIP User Guide 248 Site D calling Site F A voip call from Inner London PBX to extension 7424 on the key telephone s

Pagina 167

MultiVOIP User Guide E1 PhoneBook Configuration 249 Site F calling Site D A voip call from a Tavistock key extension to extension 3117 on the PBX in

Pagina 168

MultiVOIP User Guide Overview 25 Specifications Specs for Digital T1 MultiVOIP Units Digital T1 MultiVOIP Specifications Parameter ……/Model MVP

Pagina 169

E1 Phonebook Configuration MultiVOIP User Guide 250 International Telephony Numbering Plan Resources Due to the expansion of telephone number capaci

Pagina 170 - Configuration

MultiVOIP User Guide E1 PhoneBook Configuration 251 URL Description http://kropla.com/phones.htm Guide to international use of modems. http://www.nu

Pagina 171 - MultiVOIP Phonebooks

252 Chapter 8: Operation and Maintenance

Pagina 172

MultiVOIP User Guide Operation & Maintenance 253 Operation and Maintenance Although most Operation and Maintenance functions of the software ar

Pagina 173

Operation and Maintenance MultiVOIP User Guide 254 System Information Parameter Definitions Field Name Values Description Boot Version nn.nn al

Pagina 174 - Alt + I Alt + O

MultiVOIP User Guide Operation & Maintenance 255 The frequency with which the System Information screen is updated is determined by a setting i

Pagina 175

Operation and Maintenance MultiVOIP User Guide 256 Statistics Screens Ongoing operation of the MultiVOIP, whether it is in a MultiVOIP/PBX setting

Pagina 176

MultiVOIP User Guide Operation & Maintenance 257 The Call Progress Details Screen

Pagina 177

Operation and Maintenance MultiVOIP User Guide 258 Call Progress Details: Field Definitions Field Name Values Description Channel 1-

Pagina 178

MultiVOIP User Guide Operation & Maintenance 259 Call Progress Details: Field Definitions Field Name Values Description Packet Details Pac

Pagina 179

Overview MultiVOIP User Guide 26 Specs for Digital E1 MultiVOIP Units Digital E1 MultiVOIP Specifications Parameter ……/Model MVP-3010 MVP-3010 w

Pagina 180

Operation and Maintenance MultiVOIP User Guide 260 Call Progress Details: Field Definitions (cont’d) From – To Details Description Gateway Name

Pagina 181

MultiVOIP User Guide Operation & Maintenance 261 Call Progress Details: Field Definitions (cont’d) DTMF/Other Details Field Name Values

Pagina 182

Operation and Maintenance MultiVOIP User Guide 262 Call Progress Details: Field Definitions (cont’d) Field Name Values Description Suppleme

Pagina 183 - PSTN Line

MultiVOIP User Guide Operation & Maintenance 263 Call Progress Details: Field Definitions (cont’d) Field Name Values Description Call Stat

Pagina 184

Operation and Maintenance MultiVOIP User Guide 264 About Logs Accessing “Statistics: Logs” Pulldown Icon Shortcut Sidebar Ctrl +

Pagina 185

MultiVOIP User Guide Operation & Maintenance 265 The Logs Screen

Pagina 186 - Values: Y/N

Operation and Maintenance MultiVOIP User Guide 266 Logs Screen Details: Field Definitions Field Name Values Description Log # column 1

Pagina 187 - No Response. When selected

MultiVOIP User Guide Operation & Maintenance 267 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call De

Pagina 188

Operation and Maintenance MultiVOIP User Guide 268 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call Details S

Pagina 189 - T1 Phonebook Examples

MultiVOIP User Guide Operation & Maintenance 269 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call Details

Pagina 190

MultiVOIP User Guide Overview 27 Installation at a Glance The basic steps of installing your MultiVOIP network involve unpacking the units, connect

Pagina 191

Operation and Maintenance MultiVOIP User Guide 270 Logs Screen Details: Field Definitions (cont’d) Supplementary Services Info Call Transferre

Pagina 192

MultiVOIP User Guide Operation & Maintenance 271 About IP Statistics Accessing IP Statistics Pulldown Icon Shortcut Sidebar Ct

Pagina 193

Operation and Maintenance MultiVOIP User Guide 272 IP Statistics Screen IP Statistics: Field Definitions Field Name Values Description UDP ver

Pagina 194

MultiVOIP User Guide Operation & Maintenance 273 IP Statistics: Field Definitions Field Name Values Description UDP versus TCP (continue

Pagina 195 - Digital & Analog VOIPs

Operation and Maintenance MultiVOIP User Guide 274 IP Statistics: Field Definitions (cont’d) Field Name Values Description Total Packets (con

Pagina 196

MultiVOIP User Guide Operation & Maintenance 275 IP Statistics: Field Definitions (cont’d) RTP Packets Voice signals are transmitted in Re

Pagina 197

Operation and Maintenance MultiVOIP User Guide 276 About Link Management The Link Management screen is essentially an automated utility for pinging

Pagina 198

MultiVOIP User Guide Operation & Maintenance 277

Pagina 199

Operation and Maintenance MultiVOIP User Guide 278 Link Management screen Field Definitions Field Name Values Description Monitor Link fields I

Pagina 200

MultiVOIP User Guide Operation & Maintenance 279 Link Management screen Field Definitions (cont’d) Field Name Values Description Link Statu

Pagina 201

28 Chapter 2: Quick Start Instructions

Pagina 202

Operation and Maintenance MultiVOIP User Guide 280 T1 Statistics Screen

Pagina 203

MultiVOIP User Guide Operation & Maintenance 281 T1 Statistics: Field Definitions Field Name Values Description Red Alarm Integer tally of ala

Pagina 204 - Call Completion Summaries

Operation and Maintenance MultiVOIP User Guide 282 T1 Statistics: Field Definitions (cont’d) Field Name Values Description Yellow Alarm Tally sinc

Pagina 205

MultiVOIP User Guide Operation & Maintenance 283 T1 Statistics: Field Definitions (cont’d) Field Name Values Description Bipolar Violation I

Pagina 206 - Site D calling Site F

Operation and Maintenance MultiVOIP User Guide 284 E1 Statistics Screen E1 Statistics: Field Definitions Field Name Values Description Red Alarm

Pagina 207 - Site F calling Site D

MultiVOIP User Guide Operation & Maintenance 285 E1 Statistics: Field Definitions (cont’d) Field Name Values Description Receive Timeslot

Pagina 208 - Chapter 7: E1 Phonebook

Operation and Maintenance MultiVOIP User Guide 286 E1 Statistics: Field Definitions (cont’d) Field Name Values Description Receive Timeslot 16

Pagina 209

MultiVOIP User Guide Operation & Maintenance 287 About Registered Gateway Details The Registered Gateway Details screen presents a real-time di

Pagina 210 - Free VOIP Calls

Operation and Maintenance MultiVOIP User Guide 288

Pagina 211 - Local Calling Area

MultiVOIP User Guide Operation & Maintenance 289 Registered Gateway Details: Field Definitions Field Name Values Description Column Headings

Pagina 212 - Local Calling Areas

MultiVOIP User Guide Quick Start Instructions 29 The Quick Start Guide is a separate manual with streamlined instructions to get the MultiVOIP up and

Pagina 213 - National Rates

Operation and Maintenance MultiVOIP User Guide 290 About Alternate Server Statistics Accessing Alternate Server Statistics Pulldown Shortcut Si

Pagina 214 - Calls at UK

MultiVOIP User Guide Operation & Maintenance 291 H.323 Gatekeepers (Statistics, Servers): Field Definitions Field Name Values Description Co

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Operation and Maintenance MultiVOIP User Guide 292 SIP Proxies (Statistics, Servers): Field Definitions Field Name Values Description Column Hea

Pagina 216

MultiVOIP User Guide Operation & Maintenance 293 SPP Registrars (Statistics, Servers): Field Definitions Field Name Values Description Colum

Pagina 217

Operation and Maintenance MultiVOIP User Guide 294 About Packetization Time You can use the Packetization Time screen to specify definite packeti

Pagina 218 - Click Add

MultiVOIP User Guide Operation & Maintenance 295 Packetization Time Screen Packetization rates can be set separately for each channel. T

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Operation and Maintenance MultiVOIP User Guide 296 Once the packetization rate has been set for one channel, it can be copied into other channels.

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MultiVOIP User Guide Operation & Maintenance 297 MultiVoip Program Menu Items After the MultiVoip program is installed on the PC, it can

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Operation and Maintenance MultiVOIP User Guide 298 MultiVOIP Program Menu (cont’d) Menu Selection Description Download CAS Protocol The CAS pro

Pagina 222

MultiVOIP User Guide Operation & Maintenance 299 “Downloading” here refers to transferring program files from the PC to the nonvolatile “flash”

Pagina 223

3 CONTENTS CHAPTER 1: OVERVIEW...6 ABOUT THIS MANUAL...

Pagina 224

Mechanical Installation & Cabling MultiVOIP User Guide 30 Chapter 3: Mechanical Installation and Cabling

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Operation and Maintenance MultiVOIP User Guide 300 Date and Time Setup The dialog box below allows you to set the time and date indicators of the M

Pagina 226

MultiVOIP User Guide Operation & Maintenance 301 If you conduct a search, for example, on the word “MultiVoip,” you will be directed to a list

Pagina 227

Operation and Maintenance MultiVOIP User Guide 302 Once the updated firmware has been located, it can be downloaded from the web/ftp site using nor

Pagina 228

MultiVOIP User Guide Operation & Maintenance 303 Generally, the firmware file will be a self-extracting compressed file (with .zip extension),

Pagina 229

Operation and Maintenance MultiVOIP User Guide 304 Implementing a Software Upgrade MultiVOIP software can be upgraded locally using a single comman

Pagina 230

MultiVOIP User Guide Operation & Maintenance 305 Download Firmware transfers the firmware (including the H.323 protocol stack) in the PC’s Mul

Pagina 231 - E1 Phonebook Examples

Operation and Maintenance MultiVOIP User Guide 306 3. If a password has been established, the Password Verification screen will appear. Type in

Pagina 232 - France Country Code: 33

MultiVOIP User Guide Operation & Maintenance 307 5. The program will locate the firmware “.bin” file in the MultiVOIP directory. Highlight the

Pagina 233 - The Netherlands

Operation and Maintenance MultiVOIP User Guide 308 Downloading CAS Protocol 1. The MultiVoip Configuration program may be on or off when invoking

Pagina 234

MultiVOIP User Guide Operation & Maintenance 309 4. The directory containing the CAS protocol files (extension is .cas) will appear. S

Pagina 235

MultiVOIP User Guide Mechanical Installation & Cabling 31 Introduction When the MVP2410 or MVP3010 unit is to be installed into a rack, two able-

Pagina 236

Operation and Maintenance MultiVOIP User Guide 310 Downloading Factory Defaults 1. The MultiVoip Configuration program must be off when invoking

Pagina 237

MultiVOIP User Guide Operation & Maintenance 311 3. If a password has been established, the Password Verification screen will appear. Type in

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Operation and Maintenance MultiVOIP User Guide 312 5. After the PC gets a response from the MultiVOIP, the Dialog – IP Parameters screen will appea

Pagina 239

MultiVOIP User Guide Operation & Maintenance 313 Setting and Downloading User Defaults The Download User Defaults command allows you to maintai

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Operation and Maintenance MultiVOIP User Guide 314 3. To download the user defaults, go to Start | Programs | MultiVOIP xxx | Download User Defaul

Pagina 241

MultiVOIP User Guide Operation & Maintenance 315 5. Progress bars will appear during the file transfer process. 5. When the file transfer pr

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Operation and Maintenance MultiVOIP User Guide 316 Setting a Password (Windows GUI) After a user name has been designated and a password has been

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MultiVOIP User Guide Operation & Maintenance 317 2. To invoke the Set Password command, go to Start | Programs | MVP____ x.xx | Set Password.

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Operation and Maintenance MultiVOIP User Guide 318 NOTE: Be sure to write down your password in a convenient but secure place. If the password is

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MultiVOIP User Guide Operation & Maintenance 319 6. After the password has been set, the user will be required to enter the password to gain ac

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Mechanical Installation & Cabling MultiVOIP User Guide 32 Unpacking Your MultiVOIP When unpacking your MultiVOIP, check to see that all of the

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Operation and Maintenance MultiVOIP User Guide 320 Setting a Password (Web Browser GUI) Setting a password is optional when using the MultiVOIP web

Pagina 248

MultiVOIP User Guide Operation & Maintenance 321 Un-Installing the MultiVOIP Software 1. To un-install the MultiVOIP configuration software, go

Pagina 249

Operation and Maintenance MultiVOIP User Guide 322 3. A special warning message similar to that shown below may appear for the MultiVOIP software’s

Pagina 250 - URL Description

MultiVOIP User Guide Operation & Maintenance 323 Upgrading Software As noted earlier (see the section Implementing a Software Upgrade above), t

Pagina 251

Operation and Maintenance MultiVOIP User Guide 324 FTP Server File Transfers (“Downloads”) MultiTech has built an FTP server into the MultiVOIP uni

Pagina 252 - Maintenance

MultiVOIP User Guide Operation & Maintenance 325 To transfer files using the FTP server functionality in the MultiVOIP, follow these directions

Pagina 253 - Operation and Maintenance

Operation and Maintenance MultiVOIP User Guide 326 3. Install FTP Client Program or Use Substitute. You should install an FTP client program on th

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MultiVOIP User Guide Operation & Maintenance 327 5. Identify Files to be Updated. Determine which files you want to update. Six types of file

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Operation and Maintenance MultiVOIP User Guide 328 6. Contact MultiVOIP FTP Server. You must make contact with the FTP Server in the voip using ei

Pagina 256 - About Call Progress

MultiVOIP User Guide Operation & Maintenance 329 7. Log In. Use the User Name and password established in item #2 above. The login screens wi

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MultiVOIP User Guide Mechanical Installation & Cabling 33 Rack Mounting Instructions The MultiVOIPs can be mounted in an industry-standard EIA 19

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Operation and Maintenance MultiVOIP User Guide 330 8. Invoke Download. Downloading can be done with a web browser or with an FTP client program.

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MultiVOIP User Guide Operation & Maintenance 331 You may be asked to confirm the overwriting of files on the MultiVOIP. Do so. File transfer

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Operation and Maintenance MultiVOIP User Guide 332 8B. Download with FTP Client Program. 8B1. In the local directory browser of the FTP client pr

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MultiVOIP User Guide Operation & Maintenance 333 Some FTP client programs are more graphically oriented (see previous screen), while others (li

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Operation and Maintenance MultiVOIP User Guide 334 Web Browser Interface You can control the MultiVOIP unit with a graphic user interface (GUI) ba

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MultiVOIP User Guide Operation & Maintenance 335 The initial configuration step of assigning the voip unit an IP address must still be done loc

Pagina 264 - About Logs

Operation and Maintenance MultiVOIP User Guide 336 The web GUI cannot perform logging in the same direct mode done in the Windows GUI. However, w

Pagina 265 - The Logs Screen

MultiVOIP User Guide Operation & Maintenance 337 a video monitor as possible in order to see all of a screen’s contents with minimal scrolling.

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Operation and Maintenance MultiVOIP User Guide 338 During the installation, you must specify which browser you’ll use in the Select Browsers screen

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MultiVOIP User Guide Operation & Maintenance 339 After the Java program has been installed, you can access the MultiVOIP using the web browser

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Mechanical Installation & Cabling MultiVOIP User Guide 34 Safety Recommendations for Rack Installations Ensure proper installation of the unit

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Operation and Maintenance MultiVOIP User Guide 340 SysLog Server Functions MultiTech has built SysLog server functionality into the software of the

Pagina 270

MultiVOIP User Guide Operation & Maintenance 341 Before a SysLog client program is used, the SysLog functionality must be enabled within the Mu

Pagina 271 - About IP Statistics

Operation and Maintenance MultiVOIP User Guide 342 Configuring the SysLog Client Program. Configure the SysLog client program for your own needs.

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343 Chapter 9 Warranty, Service, and Tech Support

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Warranty, Service, & Tech Support MultiVOIP User Guide 344 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will

Pagina 274

MultiVOIP User Guide Warranty, Service, & Tech Support 345 For out-of-warranty repair charges, go to www. multitech.com/documents/warranties Ext

Pagina 275

Warranty, Service, & Tech Support MultiVOIP User Guide 346 Technical Support Multi-Tech Systems has an excellent staff of technical support pe

Pagina 276 - About Link Management

347 Chapter 10: Regulatory Information

Pagina 277

Regulatory Information MultiVOIP User Guide 348 EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm

Pagina 278

MultiVOIP User Guide Regulatory Information 349 Warning: Changes or modifications to this unit not expressly approved by the party responsible for c

Pagina 279

MultiVOIP User Guide Mechanical Installation & Cabling 35 19-Inch Rack Enclosure Mounting Procedure Attaching the MultiVOIP to a rack-rail of an

Pagina 280

Regulatory Information MultiVOIP User Guide 350 may request you to remove the equipment form t network until the problem is resolved. 7. No repairs

Pagina 281

MultiVOIP User Guide Regulatory Information 351 WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive places a

Pagina 282 - [To be supplied.]

352 Appendix A: Cable Pinouts

Pagina 283

MultiVOIP User Guide Cable Pinouts 353 Appendix A: Cable Pinouts Command Cable RJ-45 Connector End-to-End Pin Info 1 2 3 4 5 6 7 8 PIN NO

Pagina 284

Cable Pinouts MultiVOIP User Guide 354 T1/E1 Connector T1/E1 Connector 1 2 3 4 5 6 7 8 Transmit Pair (to line)}45Receive Pair (from line)}1

Pagina 285

MultiVOIP User Guide Cable Pinouts 355 Pin Functions (FXS/FXO Interface) FXS Pin Description FXO Pin Description 2 N/C 2 N/C 3 Ring 3 Tip 4 Ti

Pagina 286

Cable Pinouts MultiVOIP User Guide 356 ISDN BRI RJ-45 Pinout Information The S/T interface uses an 8-conductor modular cable terminated with an 8-p

Pagina 287 - Ctrl + Alt + W

MultiVOIP User Guide Cable Pinouts 357 ISDN Interfaces: “ST” and “U” The MVP410ST and MVP810ST are ISDN-BRI voip units that use an S/T outlet inte

Pagina 288

358 Appendix B: TCP/UDP Port Assignments

Pagina 289

MultiVOIP User Guide Cable Pinouts 359 Well Known Port Numbers The following description of port number assignments for Internet Protocol (IP) co

Pagina 290 - Ctrl + Alt + 4

Mechanical Installation & Cabling MultiVOIP User Guide 36 Cabling Cabling Procedure Cabling your MultiVOIP entails making the proper connection

Pagina 291

360 Appendix C: Installation Instructions for MVP428 Upgrade Card

Pagina 292

MultiVOIP User Guide 8-Channel Analog Expansion Card 361 Installation Instructions for MVP428 Upgrade Card In this procedure, you will install an a

Pagina 293

8-Channel Analog Expansion Card MultiVOIP User Guide 362 3. Using a Phillips driver, remove the three screws that secure the main circuit board and

Pagina 294 - About Packetization Time

MultiVOIP User Guide 8-Channel Analog Expansion Card 363 8. On the phone-jack side of the circuit card, three screws attach the circuit card to the

Pagina 295 - Increments (in Kbps)

8-Channel Analog Expansion Card MultiVOIP User Guide 364 11. Locate the male 60-pin vertical connector near the LED edge of the main circuit card.

Pagina 296

MultiVOIP User Guide Index 365 Index

Pagina 297

Index MultiVOIP User Guide 366 INDEX Alternate Phone Number field, SPP E1... 224 Alternate Phone Number,

Pagina 298

MultiVOIP User Guide Index 367 Enable (Call Forwarding) ... 186 Forward Condition... 187 Forward Destination ...

Pagina 299 - Configuration Port Setup

Index MultiVOIP User Guide 368 E1... 224 T1... 181 Alternate Pr

Pagina 300 - Obtaining Updated Firmware

MultiVOIP User Guide Index 369 MVP3010... 36 Cadence 1 (custom) field ... 132 Cadence 2 (custom) field .

Pagina 301

MultiVOIP User Guide Mechanical Installation & Cabling 37 4. If you intend to configure the MultiVOIP remotely using the MultiVOIP Windows GUI, c

Pagina 302

Index MultiVOIP User Guide 370 T1... 15 Call Transfer Enable... 147 Call Transfer musi

Pagina 303 - C:\Acme-Inc\MVP3000-firm

MultiVOIP User Guide Index 371 COM port allocation... 164 COM port assignments ... 164 COM port conflict error messa

Pagina 304

Index MultiVOIP User Guide 372 Custom Fields (RADIUS) definitions... 162 Custom Fields (SMTP) definiti

Pagina 305 - Downloading Firmware

MultiVOIP User Guide Index 373 delay, versus voice quality... 87 Delete File button Logs (Statistics) screen... 266 Description

Pagina 306

Index MultiVOIP User Guide 374 Answer Delay (Enable)... 102 Answer Delay Timer... 102 FXS Current Detect Timer... 103 E1

Pagina 307

MultiVOIP User Guide Index 375 Enable DNS (Ethernet/IP Parameters) field... 72 Enable ISDN-PRI field E1/IS

Pagina 308 - Downloading CAS Protocol

Index MultiVOIP User Guide 376 Forward Destination (Inbound PhBk) E1... 230 Forward Error Correction (call

Pagina 309

MultiVOIP User Guide Index 377 Gatekeeper Discovery Polling Interval (H.323 Call Signaling) field... 111 gatekeeper interaction E1 models ...

Pagina 310 - Downloading Factory Defaults

Index MultiVOIP User Guide 378 H.323 version 4 features E1... 18 T1...

Pagina 311

MultiVOIP User Guide Index 379 IP Address field (Registered Gateway Details)... 289 IP Address to Ping (Link Mana

Pagina 312

Technical Configuration (T1/E1) MultiVOIP User Guide 38 Chapter 4: Software Installation

Pagina 313 - Cancel Help

Index MultiVOIP User Guide 380 PRI... 16 LED indicators E1...

Pagina 314

MultiVOIP User Guide Index 381 Start Date, Time... 266 Status ... 266 Supplementary Servic

Pagina 315

Index MultiVOIP User Guide 382 E1 models ... 19 T1 models ... 11 MultiVOIP FAQ (on MT

Pagina 316

MultiVOIP User Guide Index 383 T1/ISDN ... 96 Optimization Factor field... 87 Options (callee, statis

Pagina 317

Index MultiVOIP User Guide 384 to lift during installation ... 35 to lift unit during installation ... 31 Phone Book Version System Info

Pagina 318

MultiVOIP User Guide Index 385 Primary Proxy (SIP Call Signaling) field... 115 Primary Registrar (SPP Call S

Pagina 319

Index MultiVOIP User Guide 386 Red Alarm (T1 stats) field ... 281 Regional Parameter definitions... 126, 127, 128, 129 Regional Parameter f

Pagina 320

MultiVOIP User Guide Index 387 E1... 230 T1... 188 ring tone,

Pagina 321

Index MultiVOIP User Guide 388 Proxy Domain Name / IP Address... 115 Proxy Polling Interval...

Pagina 322

MultiVOIP User Guide Index 389 Primary Registrar... 119 Registrar IP Address... 119 Registrar Options...

Pagina 323 - Upgrading Software

MultiVOIP User Guide Mechanical Installation & Cabling 39 Introduction Configuring software for your MultiVOIP entails three tasks: (1) loadin

Pagina 324

Index MultiVOIP User Guide 390 Call Transfer Enable... 147 Select Channel ... 147 Supplementary Services Paramet

Pagina 325

MultiVOIP User Guide Index 391 Calling Number Suffix (Caller ID)... 97 Clocking...

Pagina 326

Index MultiVOIP User Guide 392 trace on/off (logging)... 143 Transfer Sequence ... 145, 147 Transmit Data Overflow (E1

Pagina 327

MultiVOIP User Guide Index 393 Use Gatekeeper (Outbound Phonebook) field E1... 222 T1...

Pagina 328

Index MultiVOIP User Guide 394 Voice/FAX Parameter fields Call Duration ... 88 Voice/FAX Parameter fields Consecutive Pack

Pagina 329

395 S000384A

Pagina 330

Contents MultiVOIP User Guide 4 CHAPTER 6: T1 PHONEBOOK CONFIGURATION...170 T1 VERSUS E1 TELEPHONY ENVIRONMENTS...

Pagina 331

Technical Configuration (T1/E1) MultiVOIP User Guide 40 2. Insert the MultiVOIP CD into your CD-ROM drive. The CD should start automatically. It

Pagina 332

MultiVOIP User Guide Mechanical Installation & Cabling 41 4. A ‘welcome’ screen appears. Press Enter or click Next to continue.

Pagina 333

Technical Configuration (T1/E1) MultiVOIP User Guide 42 5. Follow the on-screen instructions to install your MultiVOIP software. The first screen

Pagina 334 - Web Browser Interface

MultiVOIP User Guide Mechanical Installation & Cabling 43 6. At the next screen, you must select a program folder location for the MultiVOIP soft

Pagina 335

Technical Configuration (T1/E1) MultiVOIP User Guide 44 7. On the next screen you can select the COM port that the command PC will use when commu

Pagina 336

MultiVOIP User Guide Mechanical Installation & Cabling 45 8. A completion screen will appear. Click Finish. 9. When setup of the MultiVOIP sof

Pagina 337

Technical Configuration (T1/E1) MultiVOIP User Guide 46 Un-Installing the MultiVOIP Configuration Software 1. To un-install the MultiVOIP configur

Pagina 338

MultiVOIP User Guide Mechanical Installation & Cabling 47 3. A special warning message similar to that shown below may appear concerning the Mul

Pagina 339

Technical Configuration (T1/E1) MultiVOIP User Guide 48 4. A completion screen will appear. Click Finish.

Pagina 340 - SysLog Server Functions

49 Chapter 5: Technical Configuration

Pagina 341

MultiVOIP User Guide ContentsVOIP5 Un-Installing the MultiVOIP Software ...321 Upgrading S

Pagina 342

Technical Configuration MultiVOIP User Guide 50 Configuring the MultiVOIP There are two ways in which the MultiVOIP must be configured before ope

Pagina 343 - Tech Support

MultiVOIP User Guide Technical Configuration 51Local configuration is done through a connection between the “Command” port of the MultiVOIP and the

Pagina 344 - Customers

Technical Configuration MultiVOIP User Guide 52 Functional Equivalence of Interfaces. The MultiVOIP configuration program is required to do the i

Pagina 345

MultiVOIP User Guide Technical Configuration 53Local Configuration This manual primarily describes local configuration with the Windows GUI. After

Pagina 346 - Technical Support

Technical Configuration MultiVOIP User Guide 54 IP Parameters The following parameters must be known about the network (LAN, WAN, Internet, etc.)

Pagina 347

MultiVOIP User Guide Technical Configuration 55T1 Telephony Parameters (for MVP2410) The following parameters must be known about the PBX or telco

Pagina 348 - FCC Declaration

Technical Configuration MultiVOIP User Guide 56 E1 Telephony Parameters (for MVP3010) The following parameters must be known about the PBX or tel

Pagina 349 - FCC Part 68 Telecom

MultiVOIP User Guide Technical Configuration 57SMTP Parameters (for email call log reporting) required if log reports of VOIP call traffic are to

Pagina 350 - Canadian Limitations Notice

Technical Configuration MultiVOIP User Guide 58 Config Info CheckList

Pagina 351 - WEEE Statement

MultiVOIP User Guide Technical Configuration 59Local Configuration Procedure (Summary) After the MultiVOIP configuration software has been installe

Pagina 353

Technical Configuration MultiVOIP User Guide 60 17. Set NAT Traversal (STUN) parameters. Optional. Applicable only under SIP Call Signaling when

Pagina 354 - Voice/Fax Channel Connectors

MultiVOIP User Guide Technical Configuration 613. Confirm Connection. If the MultiVOIP is set for an available COM port and is correctly cabled to

Pagina 355

Technical Configuration MultiVOIP User Guide 62 In the lower left corner of the screen, the connection status of the MultiVOIP will be displayed.

Pagina 356 - 1 2 3 4 5 6 7 8

MultiVOIP User Guide Technical Configuration 634. Solving Common Connection Problems. A. Fixing a COM Port Problem. If the MultiVOIP main screen a

Pagina 357

Technical Configuration MultiVOIP User Guide 64 4B. Fixing a Cabling Problem. If the MultiVOIP cannot be located by the computer, two error messa

Pagina 358 - Assignments

MultiVOIP User Guide Technical Configuration 656. Set Ethernet/IP Parameters. This dialog box can be reached by pulldown menu, toolbar icon, keyboa

Pagina 359 - Port Number Assignment List

Technical Configuration MultiVOIP User Guide 66 In each field, enter the values that fit your particular network.

Pagina 360 - Upgrade Card

MultiVOIP User Guide Technical Configuration 67The Ethernet/IP Parameters fields are described in the tables and text passages below. Note that bo

Pagina 361 - Procedure in Detail

Technical Configuration MultiVOIP User Guide 68 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description Ethernet Parameters 8

Pagina 362

MultiVOIP User Guide Technical Configuration 69 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description IP Parameter fields Gat

Pagina 363 - Screw locations (2)

MultiVOIP User Guide Overview 7 About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes three

Pagina 364 - These screws (4 places)

Technical Configuration MultiVOIP User Guide 70 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description DiffServ Parameter f

Pagina 365

MultiVOIP User Guide Technical Configuration 71 The IP Datagram with Header, Its Type-of-Service field, & DiffServ bits => 0 4 8 16

Pagina 366

Technical Configuration MultiVOIP User Guide 72 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description FTP Parameter fields

Pagina 367

MultiVOIP User Guide Technical Configuration 73About Service Records An SRV record holds the following information: • Service: the symbolic name

Pagina 368

Technical Configuration MultiVOIP User Guide 74 7. Set up the Web Browser GUI (Optional). After an IP address for the MultiVOIP unit has been

Pagina 369

MultiVOIP User Guide Technical Configuration 758. Set Voice/FAX Parameters. This dialog box can be reached by pulldown menu, toolbar icon, keyboar

Pagina 370

Technical Configuration MultiVOIP User Guide 76 In each field, enter the values that fit your particular network.

Pagina 371

MultiVOIP User Guide Technical Configuration 77Note that Voice/FAX parameters are applied on a channel-by-channel basis. However, once you have es

Pagina 372

Technical Configuration MultiVOIP User Guide 78 The Voice/FAX Parameters fields are described in the tables below. Voice/Fax Parameter Definition

Pagina 373

MultiVOIP User Guide Technical Configuration 79 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description DTMF Parameters Duration

Pagina 374

Overview MultiVOIP User Guide 8 MultiVOIP Product Family ModelDescription MVP-2410 MVP 24-48 MVP 3010 MVP 30-60 Function T1 digital VOIP unit T1

Pagina 375

Technical Configuration MultiVOIP User Guide 80 Voice/Fax Parameter Definitions (cont’d) Field Name Valuee Description FAX Parameters (cont’d)

Pagina 376

MultiVOIP User Guide Technical Configuration 81 Voice/Fax Parameter Definitions (cont’d) Coder Parameters Coder Manual or Auto-matic Determines w

Pagina 377

Technical Configuration MultiVOIP User Guide 82 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description Advanced Features Silen

Pagina 378

MultiVOIP User Guide Technical Configuration 83 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description AutoCall/Offhook Alert P

Pagina 379

Technical Configuration MultiVOIP User Guide 84 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description AutoCall/Offhook Alert

Pagina 380

MultiVOIP User Guide Technical Configuration 85 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description AutoCall/Offhook Alert Pa

Pagina 381

Technical Configuration MultiVOIP User Guide 86 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Dynamic Jitter Dyna

Pagina 382

MultiVOIP User Guide Technical Configuration 87 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description Dynamic Jitter Maximum

Pagina 383

Technical Configuration MultiVOIP User Guide 88 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Auto Disconnect Au

Pagina 384

MultiVOIP User Guide Technical Configuration 899. Set T1/E1/ISDN Parameters. This dialog box can be reached by pulldown menu, keyboard shortcut, o

Pagina 385

MultiVOIP User Guide Overview 9 Introduction to TI MultiVOIPs (MVP2410 & MVP24-48) We proudly present MultiTech’s T1 Digital Multi-VOIP produc

Pagina 386

Technical Configuration MultiVOIP User Guide 90 In each field, enter the values that fit your particular network.

Pagina 387

MultiVOIP User Guide Technical Configuration 91T1 Parameters. The parameters applicable to T1 and their values are shown in the figure below. The

Pagina 388

Technical Configuration MultiVOIP User Guide 92 T1 Parameter Definitions Field Name Values Description T1/E1/ISDN T1 North American digital

Pagina 389

MultiVOIP User Guide Technical Configuration 93 T1 Parameter Definitions (cont’d) Field Name Values Description CAS Protocol E&M Immed Strt

Pagina 390

Technical Configuration MultiVOIP User Guide 94 T1 Parameter Definitions Field Name Values Description FXS Ground Start Supervision Parameter

Pagina 391

MultiVOIP User Guide Technical Configuration 95 T1 Parameter Definitions (cont’d) Field Name Values Description FXS Ground Start Supervision Par

Pagina 392

Technical Configuration MultiVOIP User Guide 96 T1 Parameter Definitions (cont’d) Field Name Values Description ISDN Parameters Country see

Pagina 393

MultiVOIP User Guide Technical Configuration 97 T1 Parameter Definitions (cont’d) Field Name Values Description General T1/E1/ISDN Parameters

Pagina 394

Technical Configuration MultiVOIP User Guide 98 T1 Parameter Definitions (cont’d) Field Name Values Description Line Coding AMI / B8ZS Match

Pagina 395 - S000384A

MultiVOIP User Guide Technical Configuration 99E1 Parameters. The parameters applicable to E1 and their values are shown in the figure below. The

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